Who we are
We own a company in Guatemala and started a individual enterprise in Switzerland. Two persons represent legally those two entity that have a social, educational as well as commercial purpose. Frédéric Bourquard and Marta Escobar Castellanos are the principal legal representatives of these entities.
“Our aim is to offer quality while supporting a community. We want to prove that it’s possible to provide handmade quality products at a fair price for the consumer and the producer. We want to make it as easy and safe to get an original product on our site as it is to get a industrial product inspired by the original on large retailer websites. As we want to ensure traceability and reasonable price for the consumer as for the craftsmen we are working with, we operate in Switzerland as well as in Guatemala. That allows us work with no intermediary and to be as close to our producers customer that we are are to our customers.”
Feel free to contact us!
We only collect information about you when it give a (good) reason to do so — for example, to complete your order, to communicate with you, to prevent frauds, to allow refunds or to make our services better.
Most of the information we collect are the one you give us and which allow us to provide with services like sending an order or informations about our products. The rest of the information are automatically collected (cookies, IP address) to optimize your experience, get information about the traffic on our site and detect spamming.
When visitors leave comments on the site, the data shown in the comments form, the visitor’s IP address and browser user agent string are automatically collected. This data are used for spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
We do not actively share any information about you or any visitors of our site. The providers of services allowing some features of our sites, like the professional Payment services providers, may collect some data. Thy will do it as they do with their other partners, in the purpose of improving and insuring their services.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete the personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.